Hanover Research – IT Systems & Support Manager
Hybrid Job Opportunity
Hanover Research is looking for a qualified IT Systems & Support Manager to join, lead and manage the Desktop Support Team. This role is a combination of project/team management and hands-on “roll up your sleeves” IT systems support. The qualified candidate will be expected to do both. This role will require the individual to manage a small team of Desktop Support Analysts and collaborate internally with CXO and other Management level stakeholders, taking functional business requirements and turning them into technical project requirements. This role will report to the Chief Information Officer.
Office is located in Arlington, VA
Hybrid Environment - candidates must be local to the DMV area.
Required to go into the office at times
Hanover Research strives to create compensation and benefits programs that are competitive, equitable and fair. The compensation range for this role at the company is $140,000 - $160,000 base salary. This role is also eligible to participate in our variable annual bonus program. This discretionary bonus is based upon both financial performance and individual performance. Please note that the base salary offered is contingent on the candidate’s job-related knowledge, skills, and experience. Our base pay range is determined by the role and the market.
Hanover believes in supporting our team’s overall well-being now and in the future. We provide retirement benefits and 401K matching to help you , wellness benefits to keep you healthy, medical coverage to lift you up if you or your dependents get sick, and paid time away to rejuvenate. You can learn more about our benefits on our Hanover Research Careers page or please talk to your Recruiter to learn more.
About Hanover Research
Founded in 2003, Hanover Research is a global research and analytics firm that delivers market intelligence through a unique, fixed-fee model to more than 1,000 clients. Headquartered in Arlington, Virginia, Hanover employs high-caliber market researchers, analysts, and account executives to provide a service that is revolutionary in its combination of flexibility and affordability. Hanover was named a Top 50 Market Research Firm by the American Marketing Association from 2015 to 2021. To learn more about Hanover Research, visit www.hanoverresearch.com.
Business Building – We build our business quickly and intelligently and we help our clients do the same
Thought Leadership and Innovation – We strive constantly to deliver better information in a better way
Service – To our clients and our community, service is our guiding principle
Leadership and Mentorship – Our talent is our greatest asset, and we hope to help our people be their best
Firm Citizenship – We are optimists who believe there are endless possibilities for our company and ourselves
How to Apply
If you are interested in the prospect of working for a dynamic, fast-growing company, we encourage you to submit your resume and any other supporting materials by applying to the job here on current openings page.
Hanover strives to be accessible to all users and job seekers. If you are a qualified individual with a disability and need assistance in accessing our website or completing a job application, please contact Hanover Research at 202-559-0050 or via email Recruiting@hanoverresearch.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Hanover Research is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.